Contact
Talk to an engineer
Write to us and we answer within one working day, or talk it through with an engineer. What to have to hand when we do.
How to reach an engineer
The way to a call is the free scope check. Eight steps, published rules turn your answers into a result, and the step that sends you the PDF is the one that opens the calendar, with your email already filled in. If you would rather not book anything, write: use the form at the bottom of this page or email tech@daskalos-apps.com, and we answer within one working day.
We do it in that order because the check settles the part a call used to be for. It gives you the answer — whether the rules reach your product, which group it falls into, which dates apply — it costs nothing, and it is yours to keep whether you ever speak to us or not. So the call starts where the answer stops: what it takes to be ready, in what order, what it costs, and what you can do without us. Your result is on the screen in front of both of us. If the work is not something we do, we say so on the call.
Thirty minutes with an engineer, not a salesperson. Everything after it is mostly written: you do your part when it suits your week, we do ours. You do not need a call to get a price — every price is on the pricing page, the same in every country.
The call is a video call in your browser, on Zoho Meeting: you join from the link in your confirmation, without making an account or installing anything. The privacy notice says who holds the appointment and the call, so you can read it before you ever book one. We work in English, and can talk in French or Greek.
There are never many times on the calendar. We open the hours we can genuinely hold, a few at a time, and never one sooner than tomorrow — we would rather show you nothing than hold a time and then move it. If none of them suits you, write instead; it is where most of our customers start.
What to have to hand
No preparation needed. The call goes faster if you know:
- which products and versions you sell in the EU, and under whose name;
- how people get the product: installed software, an app, firmware on a device, a library, or a service with something to install;
- where your code lives and what builds it;
- whether anything already produces a list of what is inside your product, and whether there is a public way to report a security problem to you;
- who in your company would deal with a report to an authority today.
If your code is public, we can scan it live during the call and look at the result together.
Send us a message
Most of our customers start here, and nothing is lost by it. If you would rather write than talk, use the form below, or email tech@daskalos-apps.com. We reply within one working day. Tell us what you make and where you sell it and we will answer the same questions the call would, in writing.
Nobody here is on call, and we would rather say so than promise a phone somebody is always sitting beside. Found a security problem in our own systems or this site? The security page is the right route.
The form asks for your name, email, company and message. We keep them to answer you and nothing else. See the privacy notice.
Where we are
DASKALOS APPS SAS, Péronnas, France, with a co-founder in Greece. We work with companies anywhere the Cyber Resilience Act reaches, including companies outside the EU that sell into it. The postal address and the company details are on the legal notice page.